Rhode Island Resource Directory

A Guide to Services Associated with RI 2-1-1

Full Resource Name:

MBTA-Massachusetts Bay Transit Authority

10 Park Plaza
Suite 5610
Boston, MA 02116

(617) 722-3200

http://www.mbta.com

Description:

Commuter rail, subway, buses, ferry, The RIDE disability transportation throughout Massachusetts. Commuter Rail Providence/Stoughton Line stops in several locations in RI including Wickford Junction, TF Green Airport, and Providence Station.

Primary Services:

  • Public Transit Authorities  [Show Definition Details]

General Information

Hours:

Customer Support: Mon-Fri 6:30AM-8:00PM, Sat-Sun 8:00AM-4:00PM

Intake Process:

RIDE account- Must have in person interview at 1000 Massachusetts Avenue, 2nd Floor, Boston, to determine eligibility. Schedule trips 1-7 days in advance; add funds to account online, over the phone, in person, or by mail.
CharlieCard/CharlieTicket (Bus, Subway, Commuter Rail, Ferry)- purchase online, at fare vending machines (located at all subway stops and Lynn and Worchester/Union Commuter Rail stations), onboard, or certain retail stores. Buses and Commuter rail will also accept payment in cash.
mTicket- (Commuter Rail, Ferry)-purchase on the mTicket app, online, at fare vending machines (located at subway stops and Lynn and Worchester/Union Commuter Rail stations), onboard, or certain retail stores.

Program Fees:

Varies

Eligibility:

RIDE- People who have a disability that prevents them from using MBTA buses, subways, or trolleys all or some of the time are eligible for The RIDE.
People who are blind or have low vision, as well as an accompanying guide, ride all MBTA services for free with a Blind Access CharlieCard.
Seniors, people with disabilities, middle/high school students, and young adults (18-25) enrolled in a GED or job training program are eligible for reduced fare.

Is Shelter?

No

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