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Full Resource Name:

Westbay Community Action, Inc. Client Services Center

487 Jefferson Boulevard
Warwick, RI 02886

(401) 732-4660

http://www.westbaycap.org

Description:

Westbay Community Action is a charitable organization serving the people of Kent County. They help with food, utilities, health, safety, and education.

For all services and programs listed below, please contact the Main Number for Intake: 401-732-4660

Programs & Services:

Westbay Marketplace: Regional food pantry; holiday food baskets; commodity food boxes

Education and Workforce Development: Offers GED, college readiness and literacy classes

Elder Case Management: Provides assessment, monitoring and protective services for seniors

Warwick Case Management: Offers long-term support to at-risk Warwick Residents

Warwick Home Repairs: Provides basic home repair and maintenance projects for eligible Warwick residents

Family Care Community Partnership (FCCP): Provides referrals for at-risk youth

Lead Center: Provides education, outreach and case management related to lead poisoning and lead poisoning prevention

Retired Senior volunteer Program (RSVP): Matches senior volunteers with nonprofits

Senior Dining Program: Provides Weekday hot lunches to seniors and disabled adults

Senior Information and Safety Programs: Oversees regional health education and safety programs for seniors

Supportive Housing: Provides subsidized rental units with case management services

RI Vet Corps: Connects veterans and their families with services in Rhode Island

Neighborhood Health Plan: Rhody Health Options coordinates services for the elderly and disabled with the Neighborhood Health Plan

Good Neighbor Energy Fund: Provides heating assistance to Rhode Islanders in a temporary financial crisis

Women, Infants and Children(WIC): Provides a monthly food package and nutrition counseling to pregnant women, new moms, infants and children up to the age of 5 years old.

Working Wardrobe: Provides free clothing to adults entering the workforce

Program/Services at Satellite Locations:

Low income Home Energy Assistance Program (LIHEAP): Helps low-income households with fuel bills during the winter

Women, Infants and Children(WIC): Provides a monthly food package and nutrition counseling to pregnant women, new moms, infants and children up to the age of 5 years old.

Westbay Farm: Farmers Market

Westbay Children's Center: Offers toddler, preschool, pre-kindergarten and after school programs

Primary Services:

Advocacy [Show Definition Details]
Description
Advocacy at Westbay Community Action includes: FCCP: A voluntary program for children who are at risk for abuse or neglect or who have serious emotional disturbance. FCCP connects families with natural supports in their extended families and in the community. FCCP does not provide direct services. Instead the program provides referrals, support, guidance, and advocacy. Elder Case Management: Provides assessment, monitoring and protective services for seniors. Warwick Case Management: Offers long-term support services to at-risk Warwick residents.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Varies upon program
Eligibility
Varies upon program
Fees
No Fees
Intake Procedure
Call Main Number for Intake
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Case/Care Management [Show Definition Details]
Description
Case/Care Management at Westbay Community Action includes: FCCP: A voluntary program for children who are at risk for abuse or neglect or who have serious emotional disturbance. FCCP connects families with natural supports in their extended families and in the community. FCCP does not provide direct services. Instead the program provides referrals, support, guidance, and advocacy. Elder Case Management: Provides assessment, monitoring and protective services for seniors. Warwick Case Management: Offers long-term support services to at-risk Warwick residents.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Varies upon program
Eligibility
Varies upon program
Fees
No Fees
Intake Procedure
Call Main Number for Intake
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Christmas Baskets - [Temporarily Unavailable] [Show Definition Details]
Description
Thanksgiving Baskets:Basket contains items based on donations they receive, and size of basket determined by household size.
Hours
Please call for Information
Required Documents
ID, Social Security Card, Proof of Income
Eligibility
Income Eligible Warwick, West Warwick, East Greenwich, Coventry residents
Fees
No Fees
Intake Procedure
Call Main Number for Information
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
None
Contact
Name: Joslyn Groves
Title: Director of Social Services
Description: Family Resource Unit
Phone: 401-732-4660 x105
Email: jgroves@westbaycap.org
Seasonal Information
Description: Adopt a Family and Holiday Basket programs are open in November and December
Starts: November 1
Ends: December 31
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Community Action Agencies [Show Definition Details]
Description
Westbay Community Action is a charitable organization serving the people of Kent County. They help with food, utilities, health, safety, and education. Their mission is to empower and mobilize people through programs, partnerships, and advocacy to gain greater self-sufficiency. Individuals and families gain stability through basic needs assistance. They improve their circumstances with education, life-skills training, and case management.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Varies upon Program
Eligibility
Varies upon Program
Fees
Varies upon Program
Intake Procedure
Call Main Number for Information
Service Area
Coventry, East Greenwich, Warwick, West Warwick
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Contact
Name: Paul Salera
Title: CEO
Description: President
Phone: 401-732-4660
Email: psalera@westbaycap.org
Website: www.westbaycap.org
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Congregate Meals/Nutrition Sites [Show Definition Details]
Special Notes/Funding
West Warwick Senior Center; East Greenwich Senior Center; shalom Apartments
Description
The Senior Dining Program provides weekday hot lunches at cafes across the state. The lunches are available to seniors (60+) and disabled adults. The program has no income limits.
Hours
Varies
Required Documents
None
Eligibility
60+ and Disabled Adults
Fees
$3.00 a meal is suggested
Intake Procedure
Call main number for locations and hours
Service Area
This program has multiple locations. Please call the main number for more information.
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Crime Victim Support [Show Definition Details]
Description
Crime Victim Support at Westbay Community Action includes: FCCP: A voluntary program for children who are at risk for abuse or neglect or who have serious emotional disturbance. FCCP connects families with natural supports in their extended families and in the community. FCCP does not provide direct services. Instead the program provides referrals, support, guidance, and advocacy. Elder Case Management: Provides assessment, monitoring and protective services for seniors. Warwick Case Management: Offers long-term support services to at-risk Warwick residents.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Varies upon program
Eligibility
Varies upon program
Fees
No Fees
Intake Procedure
Call Main Number for Intake
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Disaster Relief/Recovery Organizations [Show Definition Details]
Description
Westbay Community Action is a charitable organization serving the people of Kent County. They help with food, utilities, health, safety, and education. Their mission is to empower and mobilize people through programs, partnerships, and advocacy to gain greater self-sufficiency. Individuals and families gain stability through basic needs assistance. They improve their circumstances with education, life-skills training, and case management.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Varies upon Program
Eligibility
Varies upon Program
Fees
Varies upon Program
Intake Procedure
Call Main Number for Information
Service Area
Coventry, East Greenwich, Warwick, West Warwick
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Contact
Name: Paul Salera
Title: CEO
Description: President
Phone: 401-732-4660
Email: psalera@westbaycap.org
Website: www.westbaycap.org
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Food Pantries [Show Definition Details]
Special Notes/Funding
RI Community Food Bank member agency
Description
The Emergency Food Program provides three days of food to clients, based on household size. Clients may choose their foods based on dietary restrictions or personal preferences. A nutritional point system is used to ensure a balanced and nutritious diet. Westbay Farm vegetables are available at the Marketplace in season.
Hours
Mon-Fri 9:00AM-3:00PM
Required Documents
Photo ID; Proof of Address
Eligibility
Low Income Residents
Fees
No Fees
Intake Procedure
Call Main Number for Information
Languages
Interpreter Services Available
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Holiday Adoption Programs - [Temporarily Unavailable] [Show Definition Details]
Description
Thanksgiving Baskets:Basket contains items based on donations they receive, and size of basket determined by household size.
Hours
Please call for Information
Required Documents
ID, Social Security Card, Proof of Income
Eligibility
Income Eligible Warwick, West Warwick, East Greenwich, Coventry residents
Fees
No Fees
Intake Procedure
Call Main Number for Information
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
None
Contact
Name: Joslyn Groves
Title: Director of Social Services
Description: Family Resource Unit
Phone: 401-732-4660 x105
Email: jgroves@westbaycap.org
Seasonal Information
Description: Adopt a Family and Holiday Basket programs are open in November and December
Starts: November 1
Ends: December 31
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Holiday Gifts/Toys - [Temporarily Unavailable] [Show Definition Details]
Description
Thanksgiving Baskets:Basket contains items based on donations they receive, and size of basket determined by household size.
Hours
Please call for Information
Required Documents
ID, Social Security Card, Proof of Income
Eligibility
Income Eligible Warwick, West Warwick, East Greenwich, Coventry residents
Fees
No Fees
Intake Procedure
Call Main Number for Information
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
None
Contact
Name: Joslyn Groves
Title: Director of Social Services
Description: Family Resource Unit
Phone: 401-732-4660 x105
Email: jgroves@westbaycap.org
Seasonal Information
Description: Adopt a Family and Holiday Basket programs are open in November and December
Starts: November 1
Ends: December 31
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Home Rehabilitation Programs [Show Definition Details]
Description
Warwick Home Maintenance does basic home repair and maintenance projects for eligible homeowners. Projects can include: emergency home repairs installation of handicapped hand rails replacement of broken hot water heaters heating system repair correction of unsafe home repairs
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Varies
Eligibility
This program is open to Warwick homeowners who meet the RIHEAP income guidelines.
Fees
Fees May Vary
Intake Procedure
Call Main Number for Information
Service Area
Warwick
Geography Served
Rhode Island
Kent
Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Lead Information [Show Definition Details]
Description
Westbayâs Lead Center provides a Case Manager who will walk families through the application process. This program provides forgivable loans to mitigate the hazards of lead-based paint and to make your home a healthier and safer place to live. The LeadSafe Homes Program is available to homeowners and landlords at no cost to qualifying customers. The Lead Center provides community outreach and education about lead-related issues. Westbayâs case managers can make home visits to assess for lead hazards and/or provide education to families with children under six years of age with no referral. Assessment The Lead Center offers free in-home lead assessments to any property owner, landlord, or tenant worried about lead paint hazards. Assessments are especially important for households with young children and for those who are planning to renovate. Case Management The Lead Center provides non-medical case management for families of children with lead poisoning. Case managers help families coordinate medical care, developmental screenings, and nutritional counseling. They can also offer assistance with housing inspections or relocation.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Varies
Eligibility
Eligibility varies depending on services required. Please contact the Lead Center for more information.
Fees
No fees
Intake Procedure
Call for Intake
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
RSVP Program [Show Definition Details]
Description
RSVP is the countryâs largest volunteer network for people aged 55 and over. Volunteers are matched with opportunities that suit their interests, skills, and schedules. Westbay RSVP volunteers serve the community at more than 50 non-profits and community programs. Our volunteers mentor school children, prepare tax returns, knit caps for newborns, and much more. Westbay RSVP is currently looking for volunteer Medical Transportation Drivers and Friendly Visitors. These volunteers give important help to our elderly and homebound neighbors â driving them to medical appointments or visiting them at home.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Varies
Eligibility
55+
Fees
No Fees
Intake Procedure
Call Main Number for Information
Service Area
Warwick; West Warwick; East Greenwich; Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Supportive Housing [Show Definition Details]
Special Notes/Funding
The waitlist for Westbay's Supportive Housing Program is currently closed
Description
Westbayâs Supportive Housing Program operates 6 subsidized rental units in Warwick and West Warwick. A case manager links tenants to services at Westbay and at other agencies. The case manager meets with them regularly to help with basic skills and support. The goal of the program is to help tenants achieve independence.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Varies
Eligibility
Supportive Housing is open to individuals and families that meet HUDâs income guidelines, are disabled, and are currently homeless.
Fees
Varies
Intake Procedure
Call main number for Information
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Thanksgiving Baskets - [Temporarily Unavailable] [Show Definition Details]
Description
Basket contains items based on donations they receive, and size of basket determined by household size.
Required Documents
ID, Social Security Card, Proof of Income
Eligibility
Warwick and West Warwick residents only
Fees
N/A
Intake Procedure
Call 732-4660, ext 116 to sign up for basket.
Geography Served
None
Training and Employment Programs [Show Definition Details]
Special Notes/Funding
Services Include: GED / Adult Basic Education (ABE) Skills preparation; SNAP E & T; Rhode Island Works; Project Opportunity;
Description
The Adult Education Academy offers a wide range of services to prepare students for their GED / High School Equivalency, leading to employment and post-secondary education / training. Our program promotes a positive learning environment and offers day and evening classes. The teachers recognize each individualâs goals, learning style, and experience. Students also receive case management services, empowering them to succeed in school and work.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
A valid photo ID is required to take the GED test.
Eligibility
Depends on Service. Call Main Number for Information
Fees
Depends upon program
Intake Procedure
Westbay Adult Education Academy carefully screens potential students. In order to qualify, each student must attend an information session, test for educational level, and meet with a Westbay case manager. Call 401-468-4064 to begin the process.
Service Area
Coventry, East Greenwich, Warwick, West Warwick
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Contact
Name: Melanie LaMountain
Title: Director Education/Workforce Development
Phone: 401-468-4064
Email: mlamountain@westbaycap.org
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Utility Service Payment Assistance [Show Definition Details]
Description
The Good Neighbor Energy Fund (GNEF) helps individuals and families who, because of financial difficulty, needs assistance paying a current energy expense and meets eligibility guidelines. Some examples of a financial hardship include illness or recent job loss. The program generally runs from mid-October thru August.
Hours
Mon-Fri 8:30AM-4:30PM
Required Documents
Evidence of financial crisis Photo ID Proof of income Proof of household members Current utility bill
Eligibility
Client must provide documentation showing financial hardship. Client must provide copies of their photo ID, proof of income, proof of household members, and current heat related utility bill. Clients cannot receive GNEF assistance for more than one of the following energy sources: electricity, natural gas, oil, propane, wood, or wood byproducts. Any household that did not receive assistance last campaign year is eligible to receive assistance this campaign year, as long as they meet all financial eligibility guidelines. Households that received GNEF assistance last campaign year must demonstrate an extenuating financial hardship to receive assistance this campaign year. GNEF makes payments directly to the utility company The Good Neighbor Energy Fund is administered by United Way of Rhode Island. To receive a Good Neighbor Energy Fund grant, clients cannot be eligible for RIHEAP. A household may receive assistance once every 3 years.
Fees
No Fees
Intake Procedure
Call Main Number for Information
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
VITA Programs - [Temporarily Unavailable] [Show Definition Details]
Special Notes/Funding
VITA 2021 - Appointment Only
Description
Registered Volunteer Income Tax Assistance (VITA) site: Staff of tax preparers are IRS trained, tested, and certified to help people who qualify for the Earned Income Tax Credit program receive the tax credits they deserve. THIS IS A FREE SERVICE. You must bring a copy of your previous year's return, all financial statements pertaining to tax year 2020, your social security card, and a picture ID.
Hours
Feb 1-April 08: Mon-Thu 9:30AM-2:30PM (Closed Holidays)
Required Documents
Valid Proof of identification Original Social Security Card(s) for self, spouse and all dependents All 2020 W-2 & 1099 forms Copy of 2019 Federal Tax Return if possible Child and Dependent Care Expense For direct deposit bring a check or savings account number with routing number
Eligibility
Earned $57,000 or less in 2020 To qualify for Property Tax Relief Credit (please note it is total household size and total household income): An individual must be (all of the qualifiers below) - Elderly or disabled - Receive Social Security Benefits - Lived in RI all of 2020 - Lived in an apartment or home subject to property tax. The person can receive up to $365.
Fees
No Fees
Intake Procedure
By appointment only, call main number for more information
Service Area
Statewide
Geography Served
None
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Weatherization Programs [Show Definition Details]
Description
Weatherization improves the energy efficiency of homes and apartments. The Weatherization crew checks for energy use, insulation, air leaks, and safety hazards. Then they perform cost-effective improvements, such as installing insulation, smoke detectors, or caulking. Appliance Management Program (AMP) AMP helps clients use less electricity and water. The program provides energy-saving lightbulbs, faucet aerators, and appliances. AMP is funded by National Grid. Heating System Replacement Program The Heating System Replacement Program repairs or replaces old, broken, or inefficient home heating systems. This program is available for owner-occupied buildings only.
Hours
Mon-Fri: 8:30AM-4:30PM
Required Documents
Varies
Eligibility
Eligibility is based on the same guidelines as Heating Assistance. See RIHEAP for details.
Fees
No Fees
Intake Procedure
Call Main Number for Information
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
WIC [Show Definition Details]
Special Notes/Funding
Westbay WIC has program locations in Warwick, West Warwick and South County (TBD). The hours listed below is for the Client Services location: 487 Jefferson Blvd.
Description
Women, Infants & Children (WIC) is a supplemental nutrition program that helps pregnant women, new moms, infants and children up to the age of 5 stay healthy by providing: Quality Nutrition education and counseling A monthly food package of nutritious foods Breastfeeding education and support Access to community resources
Hours
Mon 11:00AM-7:00PM; Tues & Thu 8:30AM-4:30PM
Required Documents
Varies
Eligibility
Must be pregnant, breastfeeding, postpartum women or guardian of a child under the age of five; and meet income guidelines.
Fees
N/A
Intake Procedure
Call for Appointment
Languages
English
Service Area
Warwick; West Warwick; East Greenwich; Coventry
Geography Served
Rhode Island
Kent
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660
Work Clothing [Show Definition Details]
Special Notes/Funding
Working Wardrobe
Description
The Working Wardrobe is Westbayâs clothing collaborative. The program provides free work-appropriate clothing to low-income adults entering the workforce.
Hours
Varies
Required Documents
Varies
Eligibility
Low-income adults entering the workforce
Fees
No Fees
Intake Procedure
Please call main number for more information
Service Area
Warwick, West Warwick, East Greenwich, Coventry
Geography Served
Rhode Island
Kent
Coventry
East Greenwich
Warwick
West Warwick
Telephone Numbers
- Name: Main Phone
  Number: 401-732-4660